Pluang88 regards your privacy as a top priority. This document transparently explains how we collect, store, process, and protect your personal information at all times.
These are the principles that shape how we handle your data — transparent, secure, and always putting your interests first.
All your personal data and financial transactions are protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
You have the right to access, amend, or request deletion of your personal data at any time. This process is simple and can be done directly through your pluang88 account.
Pluang88 will never sell, rent, or disclose your personal information to any third party for marketing or commercial purposes without your explicit consent.
Our privacy policy is fully structured in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring that all processing of your data meets local legal requirements.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls monitored 24/7.
In the event of any security incident involving your data, pluang88 is committed to notifying you within 72 hours in accordance with industry best practices for data protection.
By using the pluang88 website or app, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Pluang88 ("we", "Platform") values the privacy of every member and user of our services. This Privacy Policy explains in detail how we collect, store, process, disclose, and protect your personal information when you use the pluang88.onl website, the official pluang88 mobile app, and all related services.
This policy applies to all pluang88 platform users, including those who browse the website without registering an account, as well as all registered members actively using our services. We encourage you to read this document carefully so you fully understand your rights and responsibilities regarding data privacy on our platform.
Pluang88 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and the guidelines issued by the Department of Personal Data Protection Malaysia. All processing of your personal data is carried out on the basis of your consent, contractual necessity, legal obligation, or the platform's legitimate interests.
This Privacy Policy takes effect on 1 January 2026. Members will be notified of any material amendments via a platform notice at least 7 days before the changes take effect.
We collect various types of personal information depending on how you interact with the pluang88 platform. This information is collected directly from you, automatically through platform use, or in certain cases, from trusted third parties.
| Data Category | Example Information | Status |
|---|---|---|
| Identity Information | Full name, national identification number (MyKad), date of birth, gender | Mandatory |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Information | Bank account number, bank name, deposit and withdrawal records | Mandatory |
| KYC Verification Documents | MyKad photo (front & back), selfie, proof of address | Mandatory |
| Platform Activity Data | Wagering records, game history, wins, login logs | Automatic |
| Device Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Personal Preferences | Preferred language, account settings, notification preferences | Options |
We only collect data that is strictly necessary for the stated purposes and do not collect information unrelated to platform operations. All submitted KYC documents are stored in an encrypted environment and accessible only to authorized personnel.
The personal data we collect is used exclusively for legitimate and transparent purposes. pluang88 does not use your data for any purpose not stated in this policy without first obtaining your additional consent.
If you do not wish to receive marketing communications from us, you may unsubscribe at any time through the notification settings in your account. However, critical transaction and security notices cannot be disabled as they are essential to your account's safety.
Pluang88 understands the importance of your trust. We do not sell, rent, or transfer your personal data to any third party for their own commercial purposes. However, in the course of operating the platform, we may need to share limited information with the following parties:
All third parties who receive your data are bound by strict confidentiality agreements and are only permitted to use that data for the specific purposes defined in their agreement with pluang88. Any breach will result in immediate contract termination.
Pluang88 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, disclosure, alteration, or destruction. Our approach to data security is layered and comprehensive.
While we take all reasonable precautions, no security system can guarantee 100% complete protection. We therefore encourage you to take protective measures on your end as well, including using a strong password, enabling 2FA, and not sharing your login credentials with anyone.
Pluang88 uses cookies and similar tracking technologies to enhance your experience on the platform, understand usage patterns, and deliver more relevant content. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality. Continued use of the pluang88 website after the cookie notice is displayed constitutes your consent.
You can manage or delete cookies through your browser settings: Chrome → Settings → Privacy and Security → Cookies; Firefox → Options → Privacy & Security. Steps may vary slightly between browsers.
As a pluang88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. pluang88 is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.
You have the right to request and receive a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data in our system.
You may request deletion of your personal data, subject to record-keeping obligations under applicable law.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your personal data in a machine-readable format for transfer to another platform.
In certain circumstances, you have the right to request that we restrict how your data is processed while an investigation is underway.
To exercise any of the rights above, please contact our privacy team by email at [email protected] or via live chat on the platform. We will process your request within 21 business days. In cases requiring additional identity verification, this period may be extended, and we will notify you accordingly.
Pluang88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. Once the retention period expires, data will be securely deleted or anonymised.
When data is no longer needed, we apply industry-standard secure deletion methods to ensure it cannot be recovered or accessed by any party after the deletion process is complete.
Pluang88 is a gaming platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from any individual under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that information and terminate the associated account. Parents or guardians who find that their underage child has registered on our platform are encouraged to contact us immediately.
Pluang88 applies strict age verification measures during the registration process. Anyone found to have registered using false information regarding their age will have their account terminated immediately and be reported to the relevant authorities.
Pluang88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We are committed to informing you of any material changes in a transparent and timely manner.
If you disagree with any changes made, you have the right to close your account before those changes take effect. Please contact our support team for assistance with the account closure process.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the pluang88 privacy team is here to help. We take every privacy inquiry seriously and will respond within a reasonable timeframe.
Contact our Privacy Officer at: [email protected]
Response time: within 3 business days
For immediate inquiries, use the live chat on the pluang88 platform. Our team is available 24 hours a day, 7 days a week.
If you believe your privacy rights have been violated and are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) at www.pdp.gov.my or by contacting the relevant regulatory authority.